FAQs
Why Doesn't Copper Change Color?
Answer: Over time, copper products will develop a natural patina, which is a normal process. To restore their original shine, you can clean them using a mixture of lemon juice and water, followed by copper cleansing powder. We provide a complimentary sample of Copper Cleansing Powder (by Pitambri) with your purchase to help maintain the product’s luminous texture. Copper reacts with atmospheric oxygen, forming a layer of copper oxide that protects it from further corrosion. This color change is reversible and polishing the copper can remove it. Copper has notable health benefits, including fighting cancer, acting as an anti-aging agent, being rich in antioxidants, lowering heart disease and hypertension risks, improving digestion, and more.
Why Do Copper Bottle Caps Sometimes Tighten?
Answer: Copper, being less tensile than steel, may cause caps to become tight over time. To resolve this, apply a small amount of oil around the cap seal and rim, then let it sit for a while. The oil will help restore the cap's functionality.
Why Are Some Products Delivered with Dents or Scratches?
Answer: Copper is a soft and malleable metal, which makes it prone to dents and scratches, especially since our products are handmade. To fix minor dents, gently push them out with your hand or tap with a rubber mallet. Regular cleaning will help maintain the product’s shine and durability.
How Much Copper Water Should You Drink Daily?
Answer: It’s recommended to store water in a copper vessel overnight and drink at least one glass in the morning for optimal benefits. The water should be in the copper vessel for at least 16 hours before consumption.
What Does Water Stored in a Copper Vessel Taste Like?
Answer: Water stored in a copper vessel tastes fresh and pure. While it may have a slight hint of copper, it won’t drastically change the taste of the water. The taste is usually subtle and doesn’t significantly affect the flavor.
Should I Clean My Copper Vessel Before Using It for the First Time?
Answer: We recommend cleaning your copper vessel with water and the provided Copper Cleansing Powder (by Pitambri) before using it for the first time to ensure it is ready for use.
Can Copper Bottles Be Refrigerated or Used for Hot Water?
Answer: Copper bottles should not be placed in the freezer. While refrigeration is acceptable for short periods, it’s better to store lukewarm water in them rather than boiling hot water.
What Payment Methods Are Accepted by Existock.com?
Answer: We accept various payment methods, including credit/debit cards, net banking, and popular payment wallets.
How Long Does Delivery Take?
Answer: Delivery times vary based on product availability and location. Typically, domestic orders take 5-7 working days, while international orders take 7-14 working days.
What Is Existock.com's Return Policy?
Answer: We offer a hassle-free return policy. Products can be returned within 7 days of delivery if you are not satisfied. Note that some items may be non-returnable due to their nature, such as custom or personalized products.
Does Existock.com Offer Discounts or Promotions?
Answer: Yes, we frequently offer discounts and promotions. Check our “Sale” section or subscribe to our newsletter for the latest deals.
What Is Considered a Bulk Order?
Answer: An order is considered bulk if it exceeds 25 items.
What Is the Delivery Time for Bulk Orders?
Answer: Bulk order delivery times vary depending on product availability and customization. We aim to deliver within 15-30 working days.
Why Is There Weight Variation in Received Products?
Answer: Handcrafted products can have weight variations due to their artisanal production. A 20-30% weight difference is normal and adds to the uniqueness of each piece.